Official Support

If you need help with ServerAssistantAI, have a feature request, or want to report a bug, there are several ways to get in touch.

Discord Support

Join our Discord server to connect with other ServerAssistantAI users, share your experiences, and get community support. Our Discord server features:

• Dedicated channels for pre-sales, general discussion, troubleshooting, and feature requests

• Real-time assistance from our knowledgeable Codey AI and quick dedicated support from staff

• Verifying your purchase by heading to #verify-purchase on Discord and selecting the button from the platform you purchased and filling in the information to get access to the buyer channels within 24 hours

• Testing out ServerAssistantAI's discord features right on our server

• Discussing the latest models available with our community

• Updates on upcoming features and development progress

• A place to showcase your server and how you're using ServerAssistantAI

GitHub Issues

For bug reports, please submit an issue on our GitHub repository. When creating an issue, provide as much detail as possible, including:

• A clear, concise description of the problem or request

• Steps to reproduce the issue (if applicable)

• Any relevant console errors or log messages

• Your server's version and our plugin's version, along with a list of installed plugins

Direct Contact

For urgent inquiries or sensitive issues, you can contact our team directly at [e-mail]. We try to respond to all messages within 24-48 hours.

When contacting us directly, please include:

• Your username from the platform you purchased our plugin (if applicable)

• A detailed description of your issue or question

• Any relevant transaction IDs (if applicable)

We're committed to providing the best possible support for ServerAssistantAI and ensuring that your server runs smoothly. Don't hesitate to reach out if you need assistance or have any questions!